Mastering Digital Employee Experience (DEX) with ControlUp
Real-Time Visibility. Automated Remediation. Real Results.
Ready to boost EUC performance and employee experience? Join ControlUp and Ferroque Systems for a three-part technical webinar series to see how to turn raw end-user computing data into live dashboards, actionable analytics and self-healing automation. You’ll learn first-hand how a quick install can slash MTTR, trim OpEx, and immediately boost employee experience.
Mastering Digital Employee Experience (DEX) with ControlUp
Real-Time Visibility. Automated Remediation. Real Results.
Ready to boost EUC performance and employee experience? Join ControlUp and Ferroque Systems for a three-part technical webinar series to see how to turn raw end-user computing data into live dashboards, actionable analytics and self-healing automation. You’ll learn first-hand how a quick install can slash MTTR, trim OpEx, and immediately boost employee experience.
Webinar Series:
Tuesday, September 23, 2025 at 11 a.m. EDT
Tuesday, October 21, 2025 at 11 a.m. EDT
Cut Costs, Automate Fixes, Delight Users
End users judge IT by a single metric: how fast things work. Traditional monitoring, legacy “DEX” suites, and bundled point products can’t keep pace with modern hybrid-work demands. ControlUp changes the game with second-by-second telemetry, AI-powered analytics, and built-in automation that resolves issues before tickets land in your queue.
Join experts from ControlUp and Ferroque Systems for a three-part technical webinar series designed to help IT professionals maximize value from their DEX investments. You’ll learn how to stand up ControlUp quickly, visualize EUC health in real time and automate fixes before users ever notice a problem.
Session 1: Watch On-Demand
[TECH TALK] Getting Started with ControlUp DEX
Learn how to deploy ControlUp in minutes, connect your environment, and instantly gain visibility across devices, apps, and networks.
Session 2: Watch On-Demand
[MASTERCLASS] Real-Time Monitoring Deep Dive
Explore advanced real-time dashboards, customizable metrics, and workflows that give IT teams the insight to move from reactive to proactive.
Session 3: October 21
[MASTERCLASS] Advanced Automation & Scripting
Unleash ControlUp’s full potential with advanced scripting techniques and real-world automation examples that drive speed, savings, and scale.
Duration:
60 minutes
Upcoming Date:
Tuesday - October 21st
Time: 11:00 a.m. EDT
Gain real-time visibility across your entire EUC environment.
Cut support costs and reduce MTTR with automated issue remediation.
Improve employee experience with actionable DEX insights.
Deploy quickly and start showing value in under an hour.
Cut Costs, Automate Fixes, Delight Users
End users judge IT by a single metric: how fast things work. Traditional monitoring, legacy “DEX” suites, and bundled point products can’t keep pace with modern hybrid-work demands. ControlUp changes the game with second-by-second telemetry, AI-powered analytics, and built-in automation that resolves issues before tickets land in your queue.
Join experts from ControlUp and Ferroque Systems for a three-part technical webinar series designed to help IT professionals maximize value from their DEX investments. You’ll learn how to stand up ControlUp quickly, visualize EUC health in real time and automate fixes before users ever notice a problem.
Session 1: Watch On-Demand
[TECH TALK] Getting Started with ControlUp DEX
Learn how to deploy ControlUp in minutes, connect your environment, and instantly gain visibility across devices, apps, and networks.
Session 2: Watch On-Demand
[MASTERCLASS] Real-Time Monitoring Deep Dive
Explore advanced real-time dashboards, customizable metrics, and workflows that give IT teams the insight to move from reactive to proactive.
Session 3: October 21
[MASTERCLASS] Advanced Automation & Scripting
Unleash ControlUp’s full potential with advanced scripting techniques and real-world automation examples that drive speed, savings, and scale.
Duration:
60 minutes
Upcoming Date:
Tuesday - October 21st
Time: 11:00 a.m. EDT
Gain real-time visibility across your entire EUC environment.
Cut support costs and reduce MTTR with automated issue remediation.
Improve employee experience with actionable DEX insights.
Deploy quickly and start showing value in under an hour.
Meet Our Expert Hosts
Our experts bring proven, hands-on experience in building digital employee experience strategies for complex IT environments. With decades of combined expertise in end-user computing, automation, and real-time monitoring, they’ve helped organizations of all sizes optimize performance, reduce costs, and deliver measurable value to both IT teams and employees.
Douglas Brown
Vice President of Community,
ControlUp
Douglas Brown leads the company’s global community strategy and engagement. With over 25 years of experience in virtualization and EUC, Doug previously built the IGEL Community from the ground up to 9,000+ members, making it the most active in the space. He’s also the founder of DABCC, a pioneering EUC-focused site, and a former Citrix Systems Engineer of the Year. A recognized industry leader and speaker, Doug has earned accolades including Microsoft MVP, Citrix CTP, and VMware vExpert for his contributions to the IT community.
Samuel Legrand
EMEA Field CTO,
ControlUp
Samuel Legrand is the Field CTO for EMEA at ControlUp, where he helps organizations design and optimize End-User Computing environments that balance efficiency, scalability, and ease of management. With extensive experience in EUC, virtualization, and performance monitoring, he has guided enterprises in strengthening their digital workspace strategies while keeping solutions practical and results-driven. He also contributes actively to the technology community, sharing insights through his blog, social media, and industry events, where his technical depth and hands-on perspective have made him a trusted voice in the field.
Michael Shuster
Founder and CEO,
Ferroque Systems
Michael Shuster is the founder and CEO of Ferroque Systems and a recognized Citrix and NetScaler authority in North America. Serving the role of an architect, Michael has sat on Citrix's Consulting team for over a decade and has led many of Citrix's most significant consulting engagements. He regularly contributes to Citrix's leading practices and documentation.
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