Production intent trapped in consoles, screenshots, and institutional knowledge creates unnecessary risk in EUC environments. When rebuilding infrastructure depends on tribal knowledge, every change introduces uncertainty, and recovery becomes more difficult than it should be. Join Ferroque Systems' Richard Faulkner for a practical Masterclass on using Infrastructure as Code and a GitOps operating model to replace ClickOps with a repeatable, documented approach. You'll see how to store infrastructure intent in Git, manage changes through pull requests and CI/CD pipelines, and adopt regular rebuild cycles that reduce configuration drift, improve consistency, and make recovery a predictable, repeatable process.
Production intent trapped in consoles, screenshots, and institutional knowledge creates unnecessary risk in EUC environments. When rebuilding infrastructure depends on tribal knowledge, every change introduces uncertainty, and recovery becomes more difficult than it should be. Join Ferroque Systems' Richard Faulkner for a practical Masterclass on using Infrastructure as Code and a GitOps operating model to replace ClickOps with a repeatable, documented approach. You'll see how to store infrastructure intent in Git, manage changes through pull requests and CI/CD pipelines, and adopt regular rebuild cycles that reduce configuration drift, improve consistency, and make recovery a predictable, repeatable process.
Most EUC environments are managed the same way they’ve always been: consoles, one-off fixes, and the institutional knowledge of whoever built them. ClickOps feels fast. It delivers immediate feedback and handles changes in the moment.
But ClickOps hides intent. It obscures dependencies. It accumulates drift that only becomes visible at the worst possible time — during a rebuild, a recovery event, or a compliance audit. This results in slow rebuilds, fragile changes, patch avoidance, and environments that can only be safely managed by a few people who remember how they were put together.
This Masterclass focuses on how organizations can replace ClickOps with a GitOps operating model — one where infrastructure intent lives in Git, changes are proposed as code, reviewed through pull requests, and executed by pipelines that produce the same result every time.
Join Ferroque Systems’ Richard Faulkner as he walks through:
Rather than treating infrastructure automation as a destination, attendees will learn how to build an operating model where every durable change has a diff, an approver, and a plan — and where a clean rebuild uses files, not memory.
The session covers an architecture discussion, a repository walkthrough, pipeline design, and a practical 30-60-90-day adoption roadmap for teams at any stage of their journey, from ClickOps to GitOps.
Duration: 60 minutes
Date: Available Now
Richard has been a fervent supporter of End-User Computing for over two decades, primarily working on the reseller side, which enabled him to adopt new technologies early. Currently a Solutions Architect at Ferroque Systems based in Chattanooga, TN, he thrives on sharing his knowledge about technology and assisting IT staff in optimizing digital workspaces for employees. Originally from New York City, Rich has lived across the US and served as a Nuclear Engineer in the US Navy on submarines before transitioning to an IT career.
© 2026 Ferroque Systems. All rights reserved.
Stop clicking, start shipping — rebuild Citrix & NetScaler every 30 days.
Check your inbox and spam for an email from us.
Privacy Policy: We hate spam and promise to keep your email address safe